Maintenance requests must be submitted to this office in writing. This can be done online by completing the form below or by downloading a request form and emailing, faxing or delivering to our office.

Please provide us with as much detail as possible so that we can process your maintenance request as efficiently as possible. Should the maintenance request be for an appliance please be sure to mention the make, model and serial number, and in the case of an oven or hot water service, whether it is gas or electric.

We do our best to rectify your maintenance requests as quickly as possible, however we have only a limited authority from the owner and may need to refer your request to the landlord for approval. Therefore, we are unable to guarantee against delays on items other than emergency repairs.

If your maintenance request is an emergency (for example a burst water pipe) please contact Primus Realty immediately on (08) 9368 1855 or after hours on 0404 443 816.

Contact Details

Property Address
Post Code

Maintenance Details

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I acknowledge that my contact information may be provided to either the contractors engaged by Primus Realty or the owner of the property to facilitate contact in order to carry out the repairs.

I acknowledge that if it is found that the maintenance item requiring attention IS NOT faulty, or is faulty due to my own or my guest’s actions or misuse I may be found liable for the cost of the call out fee and/or repair.

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